We’re currently getting high customer contact volumes, and we’re sorry it’s taking us longer than usual for us to respond. The team are working hard to support all our customers as quickly as we can.
..... and more, all at any time that suits you.
You can also pay your bill here, without having to log in to MyAccount.
We're here to help from 8.30am to 5.30pm, Monday to Friday, except bank holidays.
To avoid our busiest times, it's best to call before 10am and after 4pm, Tuesday to Friday.
If you're not completely happy with our service, you can find what you can do about that here.
You'll be able to view and download your bills online, easily manage your payments or Direct Debits and have all of your water accounts in one place.