Help & Support

Here are our unmeasured business charges for the Severn Trent region.

If you don't have a water meter then your bill is usually based on the charging value of your premises. There’s also a standing charge added on to this.

You can see the tariffs effective from 1 April 2021 in our charges at a glance 2021/22 or the full scheme of charges 2021/22.
 
If you need to check the prices for 1 April 2020  to 31 March 2021 you can here.


Got a question? Contact us online and we’ll get back to you as soon as we can.


Here’s how we work out your charges


Water supply charges


This is the charge for all of the water supplied to your premises, it has 2 parts:

 
  • A charge based on the size of your premises.
  • An annual standing charge that covers the cost of us providing services like sending bills and dealing with enquiries.


Wastewater charges


This is the charge for collecting and cleaning up your wastewater. It has a fixed charge and one based on your chargeable value, which can cover one or both of your foul drainage and surface water, depending on what services you are connected for: 

  • Foul drainage – taking away your wastewater.
  • Drainage - taking away the rainwater that falls on your premises and drains into the sewer.

You can find out more about Severn Trent's wholesale charges for 2021/22 here.

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