In England, Scotland and Wales the water supply and wastewater services are the responsibility of the regional wholesalers.
They supply clean water to business and domestic properties across the country and take away the wastewater, sewage and trade effluent from customer sites. They also manage the network of pipes and reservoirs.
Watch our video to get information on the responsibilities of the wholesaler, retailer and customer in the business water market. It'll also tell you who's the best person to contact in case you have a problem:
If you’re experiencing any issues with your water quality, water supply you should speak to your wholesaler. You can find information to identify your wholesaler here.
If you're a former United Utilities or Severn Trent business customer with water or wastewater issues, contact details for your wholesaler are listed below:
Water & sewerage emergencies: 0345 072 6083
Water & sewerage emergencies: 0800 783 4444
If your sites are in in Scotland then you should contact:
Water & sewerage emergencies: 0800 0778 778
If you have a leak on your site/premises please give us a call and we'll talk to you about the services we offer 0345 072 6072.
If you need help with emergency water please give us a call and we'll talk to you about your options. Please call our service team on 0345 072 6072.
Enter your postcode below - including the space, and we’ll have a quote for you in no time.