Communities supported by big-hearted Water Plus staff as they receive shortlisting for good work with customers

Credit-Water-Plus-DSC_0739.JPGStaff at Water Plus collected and donated food items for families in need - and delivered gifts for children - in recent months.

Pasta, tins of vegetables and other items, weighing more than 65kg, have been handed over to Stoke-on-Trent Foodbank in March 2022, after pouring in during December, January and February. These will provide 3-day food packs for people, making 3 nutritionally balanced meals each day, plus drinks and snacks. The latest foodbank support follows the company and its staff helping to feed 1,000 families in need following donations to Stoke-on-Trent Foodbank in February 2021.

Alongside this, the company, which has is main office in Stoke-on-Trent, has a focus on wellbeing and getting active this year, as part of raising funds for North Staffs Mind, its Charity of the Year. In other good work, it’s been named finalists for work with their customers in the Quality and Customer Experience Forum Awards 2022. The team is in the running, along with other national companies, for the Quality, Knowledge Management & Learning category, in UK awards for best practice in customer operations.

Water Plus has opportunities to join their team and they recently received an international Green Apple Environment Award, for their work helping customers. In other award recognition of work by their teams, they were a finalist in the industry’s Utility Week Awards in March 2022.

In December 2021, more than 70 presents were also delivered for children at The Gingerbread Centre.

Dan Barlow, who helped deliver the gifts to the charities and is an IT System Testing Analyst at Water Plus, said: “We’ve collected for the Gingerbread Centre for the past few years, and it’s great to see how we’re helping to make a difference to people’s lives with what we’re doing - thank you to everyone.”

 Andy Hughes, Chief Executive of Water Plus, said: “We’ve got passionate people who care about the community they work in and want to make a difference to deprived families locally too. 
 
“Just like during the rest of the year, our colleagues have been thinking of others in the community. Thank you so much to all our wonderful, big-hearted, colleagues.
 
“Alongside the charity fundraising, we’re helping young people into work and already have 14 apprentices with us this year - in roles from finance, to commercial and IT. Our customer service teams will receive National Qualifications in Customer Service, accredited by best practice leaders - and we’ll be doing more in 2022 to help local communities, deprived families and the unemployed into work – so look out for more updates.” 
 
Chris Belyavin, Fundraiser at The Gingerbread Centre, said: “A massive thank you from everybody at The Gingerbread Centre to staff at Water Plus for their amazing generosity once again. It’s tough for families who have been made homeless, particularly during the winter months, so to get such support from a major, local company really is very much appreciated.”
 
Water Plus has increased the number apprentices it has by 40% since February last year, with 10 people starting an apprenticeship in the last 6 months at the business.
 
Find out more about current opportunities, our people and working for Water Plus here

Further information on the charities that have been supported

​The food item collection by Water Plus was delivered to the Stoke-On-Trent foodbank in March 2022.
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