Welcome to MyAccount

Let’s get started

Tell us about you

We need some information from your bill

You can find your account number on the front page of your bill.
Please enter your Company (billing) name exactly as it is on your bill. It’s near the top of the front page. We can then match it against our records to confirm your registration.
Please enter your company address postcode, exactly as it is on your bill. It’s the one in the address near the top of the front page of your bill. We can then match it against our records to confirm your registration. If we haven’t got your postcode right you can update it in the My profile section
By clicking 'Create MyAccount' you’re agreeing to our MyAccount terms and conditions, including paperless billing.
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Getting MyAccount is easy

  1. Please enter your email address in lower case.
  2. Enter your account number, account name and billing postcode exactly as they are in the address nearest the top of your bill. If this address is wrong, you can easily update it once you’re in MyAccount.
  3. Set your password by clicking on the link in the email we'll send you.  

Keeping your information safe - We only use your personal information to email you when your latest bill is ready, or with important account information. You can read our data policy here.  

Got other Water Plus accounts you want to view? -  You can view all your accounts under one login. They're easy to add in ‘See other accounts’ once you've set up your MyAccount.

Need a helping hand? If you have any problems setting up MyAccount, please call us on 0345 072 6072.

 

Please check your inbox for our email

Example Waterplus bill
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Don’t worry we'll never share your details with anyone else

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