We’re Water Plus - the largest water retailer in the UK with more than 350,000 customers – and a joint venture between two of the largest water companies in the UK, United Utilities and Severn Trent.
We provide our customers with water retail services, including billing, meter reading and customer account support, along with technical water efficiency services and advice. From supermarkets to multinational manufacturers, national chains to corner shops, the public sector and charities - we partner with organisations of all sizes, across all sectors throughout England and Scotland. So, whatever level of support you need, we’ve got the expertise to help.
Our main office is located in Stoke-on-Trent, with an additional satellite employee base in Glasgow.
Winners of an International Green Apple Environment Award in 2021- for leading work to help organisations cut water waste and impacts on the environment and raise awareness around water use and proactive management measures to reduce risks to on-site supply.
Shortlisted for the Retailer of the Year award, Water Industry Awards (WIA) 2019.
Winner of the Inhouse Communications Team of the Year Award for our external communications since March 2020 highlighting information and support to businesses - and for internal communications with colleagues – after the judging by leaders in best practice at the PRCA DARE Awards 2021 (Midlands area). Our work and the steps we took, allowed our people to be there for our customers as well as keep our people updated, safe and make sure they’ve felt supported. We were also Finalists for Employee Engagement during Covid-19 at these awards in 2021.
Finalist, Medium/Large Business of the Year, Staffordshire Chambers Business Awards 2019.
Commended in the Digital Award category, Staffordshire Chambers Business Awards 2019.
Award of Excellence for the Best Inhouse Team of the Year category, Institute of Internal Communications (IOIC), North and Midlands, 2020.
Finalists in the Digital Transformation category in the Utility Week Awards 2021.
Finalists in the Digital Transformation and Finalists in the Science, Technology and Innovation categories in the Staffordshire Chambers of Commerce Business Awards 2021.